Contact Us

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Montreal
Quebec

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Terms & Conditions

TERMS & SERVICES 

We always aim to provide you with unique, high quality products and excellent customer service. We hope you love your purchase with us. Please let us know anytime if there's something we can do to serve you better. 

 

PAYMENT & SHIPPING

     Payment:

We accept Visa, Mastercard, and American Express through Stripe.

However, if you desire direct bank transfer, please contact us. 

    Shipping: 

All orders will be shipped within 10 days of ordered date. 

Shipping costs: (0.1 - 1.0 kg)

  • Within the CANADA

         Regular Parcel - $10.00

         Xpresspost - $15.00

         Priority - $20.00

  • USA

         Expedited Parcel USA - $20.00

         Xpresspost USA - $ 35.00

         Priority Worldwide Pak - $ 75.00

  • International Order

        Tracked Packet International - $ 49.00

         Xpresspost International - $ 70.00

         Priority International - $ 98.00

         (* Note that any duties and taxes charged by customs of the destination country are the sole                        responsibility of the buyer.)

  • UPS or Fedex

         If you prefer to receive your items with UPS or Fedex, please email us before ordering the items.

         Rates will vary.

 

EXCHANGE & REFUND

We accept return for exchange or full refund, less the shipping charges if for any reason you are not satisfied with an item. 

In order to be accepted as return or refund, following conditions are required:

  • All returns must be shipped back in their original packaging, sealed.
  • Return must be delivered to us within 15 days from the date you received the items. 
  • Refund will be made once the product is received in its original packaging.

 

PRIVACY POLICY

We will never share or sell your information to any third party. All information received by s0381.com will be kept confidential.

 

WHOLESALE & CORPORATE

Wholesale & Corporate

How do I place a corporate order?

Please consult our contact page.

 

STILL HAVE A QUESTION?

PLEASE CONTACT US FOR MORE DETAILS.